Cobb County Jail Commissary List outlines every approved item inmates can buy using funds in their trust account at the Adult Detention Center. This system allows detainees to purchase food, hygiene products, writing supplies, and phone time. Money can be added by phone, online, or in person. All transactions are secure, fast, and tracked. The facility uses Site ID 153 for all financial services. Deposits update instantly and support daily inmate needs. This page explains how the commissary works, how to fund accounts, what items are available, and how families stay connected.
How the Cobb County Jail Commissary System Works
The commissary acts like a small store inside the jail. Inmates use money from their trust account to buy approved items. Each person gets a unique ID number when booked. That number links to their account. Funds come from family, friends, or cash found during intake. The jail contracts with GTL Financial (formerly TouchPay) to manage all payments. Every purchase is logged with a transaction ID. Balances update in real time. The system ensures fairness, transparency, and safety. Only listed items can be bought. No outside food or gifts are allowed. All sales support inmate well-being and facility operations.
Ways to Add Money to an Inmate’s Trust Account
There are three main ways to deposit money. First, call 888-988-4768. A GTL operator will ask for Site ID 153 and the inmate’s ID number. Then enter credit card or bank details. Second, go online to ConnectNetwork.com. Select “Deposit,” enter Site ID 153 and the inmate ID, and pay with Visa, MasterCard, or e-check. Third, visit the county clerk’s office kiosk in person. Each method takes under 15 minutes. A confirmation number appears on screen. An email or text receipt is sent. Deposits are capped at $500 per transaction. Non-U.S. cards have a 2.5% fee. All funds show up instantly in the inmate’s account.
Phone Deposits: Step-by-Step
Call 888-988-4768 from any phone. Wait for the GTL operator. Say you want to deposit money for Cobb County Adult Detention Center. Give Site ID 153. Provide the inmate’s full name and ID number. Enter your credit card or routing number. Confirm the amount. Write down the confirmation code. You’ll get a text or email receipt. The money is available immediately. Keep the receipt for your records.
Online Deposits via ConnectNetwork
Go to www.ConnectNetwork.com. Click “Deposit Funds.” Choose Georgia, then Cobb County. Enter Site ID 153. Type the inmate’s ID number. Pick payment type: credit card or electronic check. Enter amount (max $500). Review details. Submit. Watch for the confirmation number. Check your email for a receipt. The inmate sees the balance right away. Use the same portal to check account history.
In-Person Kiosk Deposits
Visit the Cobb County Clerk’s Office at 770-528-8600. Find the GTL kiosk near the entrance. Follow the screen prompts. Enter Site ID 153 and inmate ID. Insert cash, card, or check. Confirm the amount. Take the printed receipt. Funds post within minutes. Kiosks accept exact change or cards. Staff are available for help during business hours.
What Items Are on the Cobb County Jail Commissary List?
The commissary list includes food, snacks, hygiene items, stationery, and phone credits. Approved food items are pre-packaged: chips, cookies, crackers, instant noodles, and fruit cups. Hygiene products include soap, toothpaste, deodorant, shampoo, and razors. Writing supplies feature pens, pencils, paper, and envelopes. Phone minutes let inmates call approved numbers. All items meet safety and health standards. Prices are fixed and listed in the inmate handbook. No alcohol, drugs, or sharp objects are allowed. Items arrive weekly. Inmates order through staff. Purchases deduct from their trust balance.
| Item Category | Examples | Price Range |
|---|---|---|
| Food & Snacks | Chips, cookies, ramen, fruit cups | $0.50 – $3.00 |
| Hygiene | Soap, toothpaste, deodorant, comb | $1.00 – $4.50 |
| Stationery | Pens, paper, envelopes, stamps | $0.25 – $2.00 |
| Phone Minutes | Prepaid calling credits | $5.00 – $20.00 |
How Inmates Access Their Commissary Funds
When someone is booked, any cash on them is logged and added to their account within 24 hours. They receive a receipt. External deposits work the same way. Once funds are in, inmates can spend up to their balance. Each week, they get an order form. They circle items they want. Staff collect orders and deliver items. Every purchase creates a record. Inmates can check their balance anytime through staff. The system prevents overspending. If funds run low, no more purchases are allowed until more money is added.
Visitation Rules and How They Affect Commissary Use
Visitation reopened January 19, 2021. Visitors must bring a government photo ID, wear an FDA-approved mask, and show proof of vaccination or a negative PCR test from the last 72 hours. Visits happen daily except Wednesdays. Times are 9–11 AM, 12–2 PM, and 4–7 PM. Each visit lasts 30 minutes. Only two adults per inmate. Kids under 12 can stay for the first 15 minutes. No food or drinks are allowed in the lobby. These rules help keep everyone safe. During visits, families often discuss sending money for commissary. It’s a key way to support loved ones.
Finding an Inmate and Checking Their Account Status
Use the official inmate search tool on the Cobb Sheriff’s website. Click “In Custody” for current detainees. Enter the name or serial number. Results show charges, bond, court dates, and housing unit. For past records, use the “Inquiry” button. That search takes longer because it checks archived data. The system updates every 10–15 minutes. Once you find the inmate, note their ID number. You’ll need it to deposit money. You can also call 770-499-4200 for help. Staff can confirm if funds were received.
Fees, Limits, and Important Policies
Each deposit is limited to $500. Non-U.S. cards incur a 2.5% processing fee. There is no fee for U.S. cards or electronic checks. All transactions create a unique ID for tracking. Refunds are not allowed. If an inmate is released, leftover funds stay in the account for 90 days. After that, they may be transferred or returned upon request. Court-ordered payments (like probation fees) can also go into the trust fund. The system logs every action. Families should save receipts and confirmation numbers.
Medical, Legal, and Daily Life Support Through Commissary
The commissary supports more than snacks. It funds essential hygiene, which helps prevent illness. Writing supplies let inmates contact lawyers and family. Phone minutes allow legal calls and emotional support. The jail provides basic meals, but commissary adds variety and comfort. For people with dietary needs, special items may be approved by medical staff. All purchases are monitored for safety. The program balances security with dignity.
Leadership and Oversight of the Detention Center
The Cobb County Sheriff’s Office runs the Adult Detention Center. Sheriff Timothy Owens, elected in 2020, leads with a focus on fairness and community trust. His team manages booking, medical care, food service, security, and commissary. Staff include certified nurses, correctional officers, and administrative workers. Regular audits ensure funds are handled correctly. Public forums let residents ask questions. Body cameras and training improve accountability. The goal is safe, respectful, and lawful detention.
Public Access to Booking and Financial Records
All booking data is public. The online database shows names, charges, bond amounts, and court dates. It updates every 10 minutes. Anyone can search by name or ID. The information is free and can be used for non-commercial purposes. Every person listed is presumed innocent until proven guilty. Financial records are also transparent. Each deposit has a transaction ID. Families can track payments through ConnectNetwork. The system protects privacy while ensuring openness.
Common Questions About Commissary and Visits
Can I send snacks directly? No. All items must be bought through the commissary. Can I deposit more than $500? Not in one transaction. You can make multiple deposits over time. Are phone calls free? No. Inmates must buy minutes. Is there a fee for U.S. cards? No. Only non-U.S. cards have a fee. Can kids visit? Yes, but only for 15 minutes and with an adult. What if the inmate is transferred? Funds usually move with them. Contact the new facility for details.
How to Request Mugshots or Case Information
Mail requests to: Cobb County Adult Detention Center, 1825 County Services Parkway, Marietta, GA 30008. Address to Media Relations. Include a self-addressed stamped envelope, full name, and date of birth. Or call 770-499-4200 between 8 AM and 5 PM. Digital copies may be emailed. There’s a $10 fee for printing and mailing. Mugshots are released under Georgia Open Records law unless sealed by court order. Processing takes two business days.
Why the Commissary Matters for Inmates and Families
The commissary gives inmates control over small comforts. It reduces stress and improves morale. For families, it’s a way to show support from afar. Regular deposits help maintain routines. They also enable communication through phone time. The system is secure, fast, and fair. It follows state and federal guidelines. Everyone benefits when inmates stay connected and cared for.
Contact Information and Official Resources
Cobb County Adult Detention Center
1825 County Services Parkway
Marietta, GA 30008
Phone: 770-499-4200
Visiting Hours: Daily except Wednesdays, 9 AM–7 PM (three sessions)
Official Website: https://www.cobbsheriff.org/
Inmate Search: http://inmate-search.cobbsheriff.org/enter_name.shtm
ConnectNetwork Portal: https://web.connectnetwork.com/facilities/cobb-county-ga/
Frequently Asked Questions
Many people have similar questions about the Cobb County Jail Commissary List and related services. Below are detailed answers based on official policies and real user experiences.
Can I deposit money if I don’t know the inmate’s ID number?
No. The inmate’s ID number is required for all deposits. You can find it using the online inmate search tool. Enter the full name or serial number. The “In Custody” button shows current details, including the ID. If the person was recently booked, wait 15 minutes for the system to update. Call 770-499-4200 if you need help locating the ID. Without it, the transaction cannot be completed. Always double-check the number before submitting payment.
What happens to unused commissary funds when an inmate is released?
Funds remain in the account for 90 days after release. During this time, the former inmate or their representative can request a refund. Contact the jail’s financial office with the transaction ID and proof of identity. Refunds are issued by check or bank transfer. If no request is made within 90 days, the money may be transferred to a state fund or returned per Georgia law. Keep all deposit receipts to speed up the process.
Are there restrictions on what inmates can buy with commissary money?
Yes. Only items on the approved list can be purchased. These include food, hygiene products, writing supplies, and phone minutes. No weapons, drugs, electronics, or outside food are allowed. Medical items require staff approval. Purchases are limited by account balance. Inmates cannot buy gifts for others. All orders go through staff to ensure compliance. Violations may result in loss of commissary privileges.
How often can I visit an inmate at Cobb County Jail?
Visits are allowed daily except Wednesdays. There are three time slots: 9–11 AM, 12–2 PM, and 4–7 PM. Each visit lasts 30 minutes. Only two adults per inmate per session. Children under 12 may attend for the first 15 minutes with an adult. You must bring a photo ID, wear a mask, and show vaccination proof or a negative test. Schedule visits in advance if possible. Walk-ins are accepted based on space.
Can I send money through third-party services like Western Union?
No. Cobb County only accepts deposits through GTL Financial via phone, online, or kiosk. Third-party services are not linked to the jail’s system. Using them may delay or prevent funds from reaching the inmate. Stick to the official methods: call 888-988-4768, use ConnectNetwork.com, or visit the clerk’s office kiosk. These ensure fast, secure, and trackable transactions.
Is there a way to check an inmate’s commissary balance online?
Not directly. Families cannot view balances on ConnectNetwork. However, you can see deposit history and confirmation numbers. To check the current balance, call the jail at 770-499-4200. Staff can verify recent deposits and spending. Inmates can ask officers for a balance report during routine checks. Keep your transaction IDs handy for faster service.
What should I do if a deposit doesn’t show up in the inmate’s account?
First, check your email for the confirmation number. If you have it, call GTL at 888-988-4768. Provide the number and details. If the deposit is missing, they will investigate. If you don’t have a confirmation, contact your bank to verify the charge. Then call the jail’s financial office. Most issues are resolved within 24 hours. Always keep receipts until the funds appear.